Our vendors are more than suppliers to us. They are partners in providing the commercial and industrial mechanical, electrical and plumbing, fire protection and manufacturing markets a higher level of service.
This comes to life in many different ways, from seminars to charitable projects, but each plays a key role in enriching our relationships with all of our partners—customer and vendor alike.
Hosted regularly throughout the year, these are a great way for Will Call customers to get to know the latest product offerings from our vendor partners. Our vendors set up shop, do demos, offer advice to customers and do it all over complimentary lunch refreshments.
Through our close working relationships with suppliers like Viega, we are able to offer deep dive learning sessions hosted by experts in construction, project management, productivity and more.
Training trailers are a learning opportunity for everyone—vendors, customer and our own team members. Offering a mix of hands-on new product walk throughs, demonstrations and training sessions, we’re all experts by the time the trailer pulls out of our parking lot.
Vendor partners go out of their way to help us keep our customers informed about how best to use their products. We work with them to bring these directly to our customers with complimentary Lunch & Learn sessions held onsite at their offices.
It’s important to us that our partnerships with vendors extend past products and services. Many also partner with us for charitable causes like Breast Cancer Awareness.
At the end of the day, the best thing our vendor partners do for us and our customers is be there when we need them. Often, reps go out of their way to assist with needs after hours and help ensure we maintain our industry-leading fill rate.
"I think Porter Pipe & Supply should receive an award from Local 597 for all the services they provide to help the pipefitters in the field with productivity and safety."
"Porter Pipe made a boom truck delivery recently for 20 minutes and saved at least 4 hours of material handling time. The Porter drivers are very professional and efficient."
"Porter’s boom truck unloaded all the material, saving us approximately 4 hours of labor in material handling."
"You guys show up when we needed and were in and out as needed. Thanks for the excellent service."
"Porter service is top notch. Back-orders are kept to minimum. They stock just about everything we need."
"The people at Porter Pipe understand it isn’t a one-way street. They give back."
“Porter Pipe has been my supplier since 1983 because they are great on service and pricing.”
Filled with product updates and strategic new ways we can help improve your business, our newsletter is an opportunity for us to keep you informed and keep your job sites running at peak efficiency.