Our Culture and Our Vendors

Redefining Partnership with Our Suppliers

Our vendors are more than suppliers to us. They are partners in providing the commercial and industrial mechanical, electrical and plumbing, fire protection and manufacturing markets a higher level of service.

This comes to life in many different ways, from seminars to charitable projects, but each plays a key role in enriching our relationships with all of our partners—customer and vendor alike.

Counter Days

Hosted regularly throughout the year, these are a great way for Will Call customers to get to know the latest product offerings from our vendor partners. Our vendors set up shop, do demos, offer advice to customers and do it all over complimentary lunch refreshments.

Seminars

Through our close working relationships with suppliers like Viega, we are able to offer deep dive learning sessions hosted by experts in construction, project management, productivity and more.

Training Trailers

Training trailers are a learning opportunity for everyone—vendors, customer and our own team members. Offering a mix of hands-on new product walk throughs, demonstrations and training sessions, we’re all experts by the time the trailer pulls out of our parking lot.

Lunch & Learns

Vendor partners go out of their way to help us keep our customers informed about how best to use their products. We work with them to bring these directly to our customers with complimentary Lunch & Learn sessions held onsite at their offices.

Charitable Projects

It’s important to us that our partnerships with vendors extend past products and services. Many also partner with us for charitable causes like Breast Cancer Awareness.

Local Partnerships

At the end of the day, the best thing our vendor partners do for us and our customers is be there when we need them. Often, reps go out of their way to assist with needs after hours and help ensure we maintain our industry-leading fill rate.

We’re always looking for vendor partners who share our values and commitment to customer service. If you’d like to discuss a partnership with Porter Pipe, please contact us.

Filled with product updates and strategic new ways we can help improve your business, our newsletter is an opportunity for us to keep you informed and keep your job sites running at peak efficiency.