Improving Our Customer Service with Jack Daly


Continuous improvement is the key to going the extra mile for our partnerships, so when we found out about Jack Daly, a sales and sales management expert, we knew sitting down with him for face-to-face guidance was an opportunity our team couldn’t pass up.

A leading sales speaker and trainer with more than 30 years of sales and executive experience, Jack is an invaluable asset for businesses to gain tips on company culture, customer loyalty and finding personal motivation. He brought his expertise to our Addison headquarters on November 27 for a training session with our outside sales team, walking us through his dos and don’ts of serving our customers better.

Jack’s infectious energy and motivational leadership style brought out the excitement in our team, reminding us all of our own enthusiasm for superior customer service and thriving company culture. His forward-thinking techniques, such as earning customers’ trust through attentive care, resonate perfectly with our focus on creating a successful company culture built on a commitment to putting the customer first and continuously working in service to our partnerships.

By the end of the training session, our entire outside sales team was armed with the tools to provide the best possible care to our valued customers. We’re extremely grateful to Jack for coming out and sharing his wisdom with the Porter Pipe team, and we can’t wait to put our new skills to work!